Information in Corona times
We are currently receiving a lot of questions about. of quad tours during the Covid 19 restriction measures.
Therefore we summarize some current information here.
Corona protection restrictions
At the current time (Beginning 10.5.21) the incidence figures are generally far below 100. Quad tours are allowed to take place again in almost all federal states. In individual cases, the tours start during the year 2021 nevertheless a little later or even not until then 2022 (we have that for the affected places, p.e. Lohe on the North Sea coast, Allensbach on Lake Constance, Gräfenthal in the Thuringian Forest or Halle / Saale noted on the pages).
In some districts, there is a current corona test for participation in the tours, proof of vaccination or proof of recovery required. Inquire if necessary. before the tour according to local conditions at the time of the tour.
Hygiene measures on site
In the times, in which quad tours are carried out, Pay attention to this during instruction and during breaks, that mouth and nose protection is worn and that they are kept at a distance. You should bring an appropriate mask with you.
The rental helmets are cleaned particularly intensively. The inner lining of the helmets is washed out daily.
The helmets are sprayed with a special spray between tours. A balaclava is worn under the helmets. It is also possible, Bring your own helmets.
There is no need to wear a mask while driving, but helmet and balaclava even in non-Corona times.
It should be with the staff, Customers or the environment come to a Covid 19 infection, The company will be quarantined for 14 days. The tours pause during this time and will be made up later.
Procedure for tour cancellations
Should an already booked tour date have to be canceled by the organizer due to official regulations, the tickets remain valid.
You can then make a new appointment. Should this not be possible on your part, we pay the amount (please enter this case already in front the booking, so that we can make this special agreement).
If the appointment takes place, but (separate) Participants do not have an entry permit into the (Federal)land received, please contact us in good time, to find a joint solution with the organizer.
Please pay attention to it privately, that you up to 2 Avoid crowds for weeks of the tour, in order not to be able to take part in the tour due to illness or to infect people. If the participant is ill and therefore cancels himself, the ticket will not be refunded.
Voucher validity
Da is 2020 and 2021 there is a reduced number of available appointments, we will use all current and newly issued coupons 5 Unlock years of validity until the end of the year.
Since we mostly don't know the voucher holder, we cannot notify everyone about this. However, the voucher numbers are already given the new date in our system.
Who wants to be sure, can contact us by email or phone. We will then send you a confirmation email for the extension.
Customer protection and economic consequences
Understandably, consumers are concerned, the company could suffer economic damage from the corona measures.
Ventori and its portals such as ATV-Quad-Tour are generally subject to longer failures due to natural disasters, Pandemic, official changes to the law or similar. prepared.
The liquidity for payments to business partners, Employee, Suppliers and voucher redemption has the highest priority in our company.
Besides the reserve, the tours were from May to October 2020 very well booked. Hence we have 2020 survived very well and are also for 2021 very confident. We currently have a lot of inquiries and bookings for the current year.
This also applies to the organizers in the individual regions, who run the tours. We were able to expand our portfolio with approx. 10 expand to new locations.
At this point we would also like to thank 90% of all customers, who kept their tickets for a new date and for your trust.